Crisis and Issues Communications

Effective communications strategy, planning and execution during critical situations.

Service Details

  • Preparedness 

 

Numerous crises arise from unanticipated or mishandled issues. Thorough planning is essential and optimizes both crisis response and reputation management. This has to be done in close collaboration with the management team and other key advisors. 

 

  • Action 

 

Understanding the precise actions, timing, and stakeholders involved, is at the core of every issue and crisis management action plan. Calibrating communication outreach is the best approach strategically and tactically. 

 

  • Globalization 

 

To propel the goals of the issues and crisis management strategy, we possess the agility to seamlessly enter any media and money market globally to engage as needed.  

Case Studies

Marketing and Digital Communications Insurtech Insights Asia 2024 Successfully Commenced in Hong Kong MSPRG supported Insurtech Insights Asia 2024, Asia’s largest insurance conference, by driving PR, media engagement, and regional awareness. Read Case Study
Marketing and Digital Communications Icelandic Dairy Brand Isey Skyr Made Its Debut in Hong Kong MSPRG created a marketing campaign with a strong emphasis on securing media coverage by forming influencer collaborations. Read Case Study
Professional ServicesTechnology Global Data and Analytics Company Expands Communications Strategy in APAC and LATAM MSPRG expanded a global data company's communications strategy to APAC and LATAM with integrated PR solutions. Read Case Study
All case studies

FAQ

What is crisis and issues communications? 

Crisis communications involves the strategic anticipation and planning to address specific challenges and incidents that could jeopardize the corporate reputation and damage relationships with stakeholders. Effective crisis communications management prevents or limits that damage. 

Why choose MSPRG as your PR agency? 

  • Montieth SPRG combines the strength of Montieth & Company, a U.S. and UK-based global PR agency with the Strategic Public Relations Group (SPRG) one of the largest Asia-Pacific PR networks. At the heart of our value proposition is a belief that multi-market media programmes can be delivered in a truly integrated, collaborative and budget-efficient way.  
  • We support high-growth, emerging and established enterprise companies across multiple sectors including financial services, professional services, technology, and industrials. In addition to our expertise in corporate positioning, media relations, thought leadership and digital media, we are recognised globally for our work in issues and crisis management and litigation PR. 

Where are you based? 

From our regional headquarters in Hong Kong, Montieth SPRG reaches into Singapore, Taiwan, Australia, mainland China and multiple other media markets throughout the region. Much of this work includes Montieth SPRG’s role in shared, integrated accounts with our teams in New York and London. We are diverse and multicultural. We speak 12 languages and can reach into over 25 global media markets. 

Where are most of your clients? 

We provide tailored APAC support for multi-market clients, which Montieth & Company (M&Co) serves globally. We help clients from Asia, North America, Latin America, and Europe who seek multi-market PR support. Our priority is to empower global organizations to expand into new markets, raise brand awareness, help them assert their leadership roles, and achieve profitable growth across strategic media and money markets.